Exploring a strategic future for Telstra's rewards program.
My role as UX Lead focussed on strategy & UX design.
Telstra Future Bundles Refresh
Delivering a buying experience aligned to users mental models.
My role as UX Lead focused on eCommerce performance optimisation.
Westpac Disputed Transactions
Enabling customers to self serve.
My role as UX / UI Designer focussed on providing customers with a seamless self service capability.
Westpac Term Deposits
Digitising a traditionally offline financial product.
My role as a UX / UI Designer focussed on delivering a newly digitised experience for Term Deposits.
Creating an award winning English Language learning platform.
My role as Senior Web Producer focussed on all aspects; ranging from sourcing technology vendors to user research and user experience design.
London, UK / Dhaka, Bangladesh
England and Wales Cricket Board
Redesigning the ECB website to better serve fans and members.
My role as a Project Manager included focus on defining business requirements, information architecture and wireframes.